Last updated March 1, 2025 · Rankily LLC, Delaware
Covers credit purchases, refunds, cancellation, and data handling. Incorporated into our Terms of Service.
All purchases are final and generally non-refundable.
Email [email protected] within 30 days. Response within 10 business days.
Contact us first. Unjustified chargebacks may result in termination.
Cancel via settings or email. 30-day retention:
After 30 days: permanently deleted.
Account Settings → "Export My Data" before retention period ends.
14-day withdrawal right may apply. Using credits forfeits this right.
Where this conflicts with mandatory provincial rights, provincial law prevails.